How can I access this training?
You can access this training and more with our e-learning offer by purchasing an individual course or a 12 Month membership. You can also enquire to book us in to facilitate directly to your organisation virtually or face-to-face.
Do I need a login to access this session via the e-learning platform?
Yes, as part of the sign-up process when purchasing a membership or an individual course, you will create a login to be able to access the platform.
I didn't receive my activation email
Reach out to us via our Contact page or hello@thecareleaders.com - we will resend your activation email.
What will I need to complete as part of the training?
Aside from your CPD form - as part of the training, you will be provided with a workbook and a reflective journal to fill in at your own leisure.
Why does my course progress only say 33% when I've watched the whole seminar video?
Within each course, there are multiple parts to completing the course, for example:
1. The video
2. The workbook (if one is present)
3. The CPD Feedback capture form
Each of these makes up 33.3% of the course completion - once you have completed all of these activities, your course will show as completed and you will receive an email confirmation.
1. The video
2. The workbook (if one is present)
3. The CPD Feedback capture form
Each of these makes up 33.3% of the course completion - once you have completed all of these activities, your course will show as completed and you will receive an email confirmation.
When will I receive any certification after completing the seminar session?
Once you have completed the CPD Capture form, your CPD certificate will be sent to you via email within 30 days.
Is a seminar part of a wider training programme?
Each of our sessions can be taken individually or as part of The Care Leaders Online membership.
Will the same trainer be leading each module?
Our 12 month membership provides you with training facilitated by Luke Rodgers and other lived experience and professional leaders.
How can I pay?
You can purchase your membership using a credit card. Alternatively, you can contact us we can potentially raise an invoice.
What are your cancellation terms?
We offer a 14 day cooling off period for our memberships. If you have already accessed and downloaded all or part of the online course and/or attended training, the 14 day cooling off period does not apply.
I missed a live session, can I re-watch it?
Yes, if you are enrolled in a live course, it will be available to re-watch for 27 days afterwards.
What equipment do I require?
A laptop, iPad or desktop computer with browsing capabilities is required for online delivery. All other materials will be provided.
Do I need to share my video during the session if I’m participating online?
No, delegates will not be visible on video and you will only be able to see your trainer via a live video stream. You will, however, have the opportunity to ask questions and communicate with the facilitator directly via a chat function.
The Care Leaders Online is e-learning designed to connect theory with real-life experiences of children's social care, giving you practical tools to best support children.
CPD accredited.
CPD accredited.
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